Shipping policy
Do you offer expedited shipping?
We are happy to expedite your order if possible. Please contact us at contact@28centrepointe.com or call us at the store 508-228-4900.
What shipping carriers do you use? Can I request a specific one?
Typically we use both UPS and FedEx. We use USPS when the item is being shipped to a P.O. Box. If there is a carrier you prefer or one that does not work for you - please let us know!
What is your return policy?
We hope you are happy with your order but in the event of any issues we are able to work with you. Our return policy is store credit within 14 days on non-used and non-customized products. If a clothing item does not fit we can absolutely swap the size for you whenever available. If an item arrives damaged please contact us with images and a detailed description of the incident and we will work with you to resolve the issue and replace the broken item. Please email us or call with specific questions at contact@28centrepointe.com or call us at the store 508-228-4900
If an item is listed as final sale it cannot be returned. Larger furniture pieces and custom orders are not eligible for return or refund.
